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Item #:
4133813
CompTIA A+ Guide to IT Technical Support
87% of respondents would recommend this to a friend
Item #:
4133813
AED 65
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A comprehensive introduction to managing and maintaining computer hardware and software
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What Stands Out
Comprehensive Coverage
This edition provides an extensive overview of both hardware and software support, making it ideal for IT professionals seeking in-depth knowledge and practical skills for troubleshooting various technical issues.
Updated Content
Incorporating the latest technologies and trends, this book equips readers with current practices and tools necessary for effective IT support, ensuring relevancy in a rapidly evolving field.
Expert Guidance
Authored by industry experts, the guide offers valuable insights and real-world scenarios that enhance learning and prepare readers for the challenges of technical support roles in diverse environments.
Product Details
- Comprehensive introduction to managing and maintaining computer hardware and software
- Closely integrates CompTIA+ Exam objectives for 220-901 and 220-902 certification exams
- Extensive updates to reflect current technology, techniques, and industry standards
- Covers core concepts, advanced topics, and encourages practical application
- More coverage of updated hardware, security, virtualization, cloud computing, Linux, Mac OS, and mobile devices
- Supplemented with resources like Lab Manuals, CourseNotes online labs, and optional MindTap for interactive exercises and activities
| Publisher | Course Technology Ptr |
| Publication date | January 1, 2016 |
| Edition | 9th |
| Language | English |
| Print length | 1119 pages |
| ISBN-10 | 1305266439 |
| ISBN-13 | 978-1305266438 |
| Item Weight | 5.16 pounds (2.34 kg) |
| Dimensions | 9 x 2 x 11 inches (22.9 x 5.1 x 27.9 cm) |
Who Should Buy?
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IT Students
Ideal for students pursuing IT certifications, covering essential hardware and software support concepts and practices.
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Entry-Level Technicians
Great resource for entry-level technicians looking to strengthen their foundational knowledge in technical support operations.
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Educators
Useful for instructors teaching IT courses, providing comprehensive material to guide curriculum and classroom discussions.
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Advanced Professionals
Not suitable for seasoned IT professionals seeking in-depth or advanced technical support insights beyond introductory concepts.
Product Description
CompTIA A+ Guide to IT Technical Support
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Maintenance, Repair & Upgrading Editorial Review
CompTIA A+ Guide to IT Technical Support is a comprehensive resource published by Course Technology Ptr in January 2016. Spanning 1119 pages, this 9th edition book covers a variety of IT concepts with clarity and engaging activities, making it suitable for students and aspiring IT professionals alike. While it serves as a strong primary text, some users recommend supplementing it with additional materials for thorough preparation. Despite a minor issue with the packaging, the book’s clear illustrations and well-thought-out layout have received positive feedback. Buyers should note that access to Instructor Bonus Materials may require navigating the company’s online portal, which could be complex for some.
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Pros
- Clear discussions of IT concepts and activities
- Informative and well-written content
- Visually appealing with clear color illustrations
- Adequate length for comprehensive study
- Good for beginners and certification preparation
Cons
- Accessing Instructor materials can be tricky for some
Product Price History
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AED 65
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Features & Benefits
- Covers core concepts and advanced topics
- Reflects current technology, techniques, and industry standards
- More coverage of updated hardware, security, virtualization, cloud computing, Linux and Mac OS
- Supported by supplemental resources like Lab Manuals, CourseNotes online labs, and MindTap
- Ideal for preparing for professional IT support technician and administrator roles
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